"Sometimes, you just need to bounce things off of a seasoned engineer."
I am a senior-level engineer. Designing solutions and troubleshooting issues is what I do. Whether you are designing a solution or troubleshooting an issue that's causing you grief, a surprisingly-affordable premium support contract with me provides you with instant access to my senior-level IT experience in multiple disciplines.
Not sure how to get a domain controller out of journal wrap? No problem. Submit a support request and I'll explain how to do it. Planning an Office 365 migration? Open a support ticket and I'll walk you through the process of planning a migration. Email problems? I can help.
Enlisting My Help is Easy!
Engaging me for assistance is easy. I offer two support plans: Standard and Premier. Simply sign up for a plan below and submit a support request. Each plan comes with a FREE 1-Week Trial so your first ticket is FREE! It's that simple.
Just supply your name, contact info, and the nature of your issue and I'll promptly acknowledge your request and provide an expert answer via email, telephone, or Skype.
Additional Benefits of a Support Plan
Need "hands-on" assistance or full-on consulting help? Need an engineer on the line for your next sales call with a client? Support clients enjoy a drastically reduced hourly rate on my world-class consulting services. Pay as little as $69/hr for my senior-level consulting services.
Other benefits include an invite to the weekly tech call, access to the EXCLUSIVE support forum, access to the knowledgebase, and much, much more!
How It Works
Depending on the plan you choose, you are entitled to as many as FIVE separate incidents per month. Whenever you need assistance, simply visit the support page and open a ticket. You'll be required to supply your name, contact information, and a description of what you need assistance with.
You'll receive an acknowledgement of your request within ONE HOUR. I'll formulate an answer or possible solution to your request and reply via your preferred method of contact. If I need additional information, I'll contact you for whatever information I need.
Gone are the days of "googling" for answers that may or may not make things worse. As a matter of fact, as a client of mine, you also receive unlimited access to my personal Knowledgebase, which contains technical explanations of various solutions and projects that I've worked on. It's an EXCLUSIVE resource that is available only to paid clients.
Bringing even MORE VALUE to my support offerings is the Weekly Technical Call that all support clients are invited to. Each week, support clients are invited to hop on a conference call with me to discuss issues and ideas. Its a great opportunity to learn in a "crowd-sourced" environment and a FREE hour of consulting time with me!
Choose a Plan That Fits Your Budget
PLAN - PRICE
Description
STANDARD SUPPORT
$99/mo
3 Incidents per Month
EXCLUSIVE Knowledgebase Access
Weekly Technical Call
$99 Consulting Rates (33% off)
FREE 7-DAY TRIAL
PREMIER SUPPORT
$149/mo
5 Incidents per Month
EXCLUSIVE Knowledgebase Access
Weekly Technical Call
$69 Consulting Rates (54% off)
FREE TECHNICAL TRAINING
FREE 7-DAY TRIAL