Thank you for your interest in the Premier Support Package. Premier Support clients are entitled to FIVE support tickets per month, access to the EXCLUSIVE knowledgebase, an invite to the weekly group call, access to the discussion forum (more FREE support), a discounted consulting rate of just $69 per hour, and FREE ACCESS to my paid technical courses on topics such as Office 365, Microsoft Azure, and more.
PLAN - PRICE Description Description Support Tickets Up to 5 Support Tickets Knowledgebase Access to Knowledgebase Weekly Call Invite to Weekly Group Call
PLAN - PRICE Description Description Support Forum Access to Private DIscussion Forum Rate Discount $69 Consulting Rate (54% OFF) FREE TRAINING Free Technical Courses
Five Monthly Support Tickets. Your support incidents are intended for assistance with one-off issues or help requests but can be used for virtually any assistance you require. Responses to support incidents are provided via email, phone, or Skype. As a Premier Support client, you are entitled to five individual support incidents (or up to 5 hours of remote consulting time).
Access to the EXCLUSIVE Knowledgebase. The Knowlegebase is an EXCLUSIVE resource that consists of frequently asked questions, whitepapers, and solutions that I have designed and implemented. It also includes VALIDATED solutions to problems I've encountered in the field.
Access to the Private Support Forum. Premier Support customers also enjoy access to the moderated private customer support forum, where they can interact with other IT professionals, brainstorm, discuss problems and solutions, and even get additional FREE consulting services from me. It's just one more value-add of being a Premier Support client.
Invite to Weekly Group Call. As a Premier support customer, you are also invited to the weekly Group Call. Issues encountered the previous week are discussed by me and all other support clients. It's a fantastic resource that leverages a "crowdsourced-style" support structure to provide answers that are often difficult to track down. The Group Call also provides a great opportunity to share knowledge.
Discounted Consulting Rate. Premier support clients are also entitled to my discounted consulting rate of just $69 per hour. My normal consulting rate is $149 per hour so this represents a discount of 54% off the normal rate. By leveraging my discounted consulting rate, Premier support customers can effectively white-label my consulting services and still charge a significant markup, resulting in additional profits.
FREE Technical Training. As a Premier support client, you are also entitled to FREE ACCESS to my paid training courses. Course topics include subjects such as Microsoft Azure, Microsoft Exchange, Office 365, and more. You will be notified as new courses are published.
Become a Premier Support Client today by providing your information below. Your subscription includes a 7-Day trial, during which you may submit one support ticket. You will not be charged if you cancel prior to the expiration of your trial period. There is no long-term commitment required and you can cancel at any time.