Standard Support Package

Thank you for your interest in the Standard Support Package.  Becoming a Standard Support Client entitles you to three support tickets per month, access to the EXCLUSIVE knowledgebase, an invite to the weekly group call, and a discounted consulting rate of just $99 per hour.

Standard Support Benefits

Three Monthly Support Tickets.  Your support incidents are intended for assistance with one-off issues or help requests but can be used for virtually any assistance you require.  Responses to support incidents are provided via email, phone, or Skype.  As a Standard Support client, you are entitled to three individual support incidents (or up to 3 hours of remote consulting time).

Access to the EXCLUSIVE Knowledgebase.  The Knowlegebase is an EXCLUSIVE resource that consists of frequently asked questions, whitepapers, and solutions that I have designed and implemented.  It also includes VALIDATED solutions to problems I've encountered in the field.

Invite to Weekly Group Call.  As a Stanard support customer, you are also invited to the weekly Group Call.  Issues encountered the previous week are discussed by me and all other support clients.  It's a fantastic resource that leverages a "crowdsourced-style" support structure to provide answers that are often difficult to track down.  The Group Call also provides a great opportunity to share knowledge.

Discounted Consulting Rate.  Standard support clients are also entitled to my discounted consulting rate of just $99 per hour.  My normal consulting rate is $149 per hour so this represents a discount of 33% off the normal rate.  By leveraging my discounted consulting rate, Standard support customers can effectively white-label my consulting services and still charge a significant markup, resulting in additional profits.